Communication is the backbone that ensures the speed of the overall implementation of activities that happen. Do you find yourself in tight spot when it comes to writing an email? Is writing an email a challenge for you?
Effective email etiquettes are best witnessed in the business environment. The dynamics of businesses today are such, that it is essential for every individual involved to understand and master the skill of communication through emails, and how to employ the same across functions.
Acquiring effective email etiquette skills is not a very tough task, but requires knowledge about certain tools and using them effectively.
The program uses FLT (Facilitator Led Training) along with group exercises and presentations.
Our program covers:
The tenets of communication and SEDTS Framework
Understanding email structure
Application of SEDTS framework in email
Dos and don’ts while drafting an email
Email for practise
This program will help the participants develop their email etiquette skills through effective written and verbal communication tools.
At the end of this program you will be able to:
Present yourself effectively in email using verbal and non-verbal means of communication
Overcome various barriers in writing email
Use different communication tools to improve your understanding and responding abilities for email
Express more confidently with one another and evoke desired response from the receiver of email