Everybody communicates the way they know best! Yet communication is something that jumps out when most organisations express their training needs.
Communication is tangible only in the results it produces. This is exactly what this program brings to you through various real life professional cases and activities, that will help you rethink about various communication strategies you can incorporate in your daily life.
The program uses FLT (Facilitator Led Training) along with group exercises and presentations.
Course Duration: One day
Our program covers:
Communication – An Attitude
The cornerstones of communication
The SEDTS Communication Framework
Diagnosing the need for communication
Crucial conversations through SEDTS feedback mechanism
Providing effective feedback
This program will help the participants develop their communication skills to ensure a result is achieved.
At the end of this program you will be able to:
Use the SEDTS model of communication effectively.
Understand the crux of people’s communication and understand what is behind those words.
Use different communication tools to improve your communication.
Communicate more confidently with one another.